Privacy Policy
Last Updated: June 2025
Minerals Risk Intelligence (MRI) Sàrl ("Company", "we", "us" or "our") respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services (the “Services”).
We are committed to complying with global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable regulations.
1.Information we collect
We may collect the following categories of personal data:
a. Identifiers
Name, email address, phone number, mailing address, professional details, IP address, unique identifiers (account ID, cookie ID)
b. Account and authentication information
Username and password, account preferences, login history
c. Commercial information
Purchase information, including payment details and purchase history (via third-party payment processors). For the avoidance of doubt, we do not store your payment card details, however we may receive information related to your payment card, such as your billing details.
d. Internet or network activity
Browser type, operating system, device type, pages viewed, links clicked, session times, referral URLs, mobile carrier, Internet service provider
e. Geolocation data
Approximate location derived from IP address
f. User-generated content
Messages or data you submit through forms.
We may also collect inferred or derived information (preferences or interests based on usage).
2.How we collect information
We collect information:
Directly from you (account creation, support inquiries, form submissions).
Automatically, through cookies, web beacons, pixel tags, and similar tracking technologies.
From third-party services, such as analytics providers, payment processors, and authentication tools.
3.Purposes for processing information
We collect and process your data for the following purposes:
To provide, maintain, and improve our Service.
To personalize user experience and customize content.
To manage accounts and enable login functionality.
To process payments and fulfill transactions.
To respond to customer service inquiries.
To detect and prevent fraud, abuse, and security incidents.
To comply with legal obligations and respond to lawful requests.
To send administrative information (such as security updates).
To send marketing communications (if legally permitted or with your consent).
4.Sharing and disclosure of information
When you visit or log in to our website, cookies and similar technologies may be used by our online data service providers to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to this email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.
Cookies: In order to collect the data described herein we may use temporary cookies that remain on your browser or device for a limited period of time. We may also use persistent cookies that remain on your browser or device until removed, in order to manage and maintain the website and record your use of the website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to and stored on your browser. Cookies do not damage your browser or device. Most browsers and devices may allow you to block cookies but you may not be able to use some features on the website if you block them. You may set most browsers or devices to notify you if you receive a cookie (this enables you to decide if you want to accept it or not).
We may also use web beacons via the website to collect information. Web beacons or "gifs", are electronic images that may be used on our website or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.
We also use cookies for retargeting, in order to target ads to individuals who visit our website on third party websites and platforms and use such information for generating audiences for ad campaigns
We may disclose your information to:
a. Service providers
Third parties who assist us in hosting, IT support, analytics, customer service, payment processing, and email delivery. Any information shared with or otherwise collected by service providers may be subject to service providers’ privacy policy. We are not responsible for the processing of personal information by service providers.
b. Business transfers
If our business is sold, merged, or transferred, your data may be transferred as part of that transaction as permitted by law and/or contract.
c. Legal and regulatory authorities
When required by law or to protect our legal rights, users, or third parties.
We do not sell personal data as defined under the CCPA.
5.Your privacy rights
Depending on your jurisdiction, you may have the following rights:
Request access to and portability of your personal information;
Request correction or rectification of your personal information where it is inaccurate or incomplete;
Request deletion of your personal information (the “right to be forgotten”);
Request to opt out of the sale or sharing of your personal information;
Request restriction of or object to our processing of your personal information;
Withdraw your consent to our processing of your personal information, and such withdrawal will take effect for future processing;
Request to limit use of your sensitive personal data.
To exercise these rights, please contact us at contact@mineralsrisk.com. We may request verification of your identity.
6.International transfers of personal information
We may process and store your information in countries outside your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to legitimize cross-border transfers.
7.Retention of personal information
We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, or to comply with legal obligations (tax, audit, accounting). We apply appropriate deletion and anonymization procedures when data is no longer needed.
8.Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases:
Consent (marketing emails).
Contractual necessity (providing the Service).
Legitimate interest (improving the Service; securing our platform).
Legal obligations (maintaining transaction records).
9.Children’s privacy
Our Services are not intended for children under age 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.
10.Data security
We implement technical, administrative and physical security measures to protect your data against unauthorized access, alteration, disclosure or destruction, including:
Encryption in transit and at rest;
Access control and authentication systems;
Regular security assessments and monitoring.
Despite these efforts, and though we regularly review and update our security practices to adapt to new threats and technologies, know that no system is 100% secure
11.Updates to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. We encourage you to review this page periodically.
12.Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, you may contact us at: contact@mineralsrisk.com